Terms and Conditions

1. Introduction

1.1. In the processing of personal data, in order to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and to determine the obligations of real and legal persons who process personal data, in order to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and to determine the obligations of real and legal persons who process personal data, KUZEN SAĞLIK VE ESTETİK HİZMETLERİ TİCARET LTD. As KUZEN SAĞLIK VE ESTETİK HİZMETLERİ TİCARET LTD. ŞTİ. As Data Supervisor, we provide information in accordance with Article 10 of the Law titled “Data Supervisor’s Obligation to Inform”.

1.2. As KUZEN HEALTH AND ESTHETIC SERVICES TRADE LTD. ŞTİ. it has been prepared in order to ensure that the personal data of our citizens are processed in accordance with the Constitution of the Republic of Turkey and the international conventions on Human Rights to which our country is a party and the relevant legislation, especially the Law No. 6698 on the Protection of Personal Data (KVKK), and that the relevant persons whose data are processed can effectively exercise their rights. All personal data shared with our Company may be processed in accordance with the law, in connection with our activities and service purposes and in a measured manner.

2. Definitions

2.1. The concepts of personal data, sensitive personal data and data processing used in the clarification text are used in accordance with the definitions made in the LPPD. In the KVKK;

2.1.1. Personal Data Protection Law (“KVKK”): Law No. 6698 on the Protection of Personal Data, which entered into force after being published in the Official Gazette on April 7, 2016,

2.1.2. Personal Data: Any information relating to an identified or identifiable natural person,

2.1.3. Data Processor: The natural or legal person who processes Personal Data on behalf of the Data Controller based on the authorization granted by the Data Controller,

2.1.4. Data Controller: The natural or legal person who determines the purposes and means of processing Personal Data and is responsible for the establishment and management of the data recording system,

2.1.5. Processing of personal data: It refers to all kinds of operations performed on personal data such as obtaining, recording, storing, retaining, changing, rearranging, disclosing, transferring, taking over, making available, classifying or preventing the use of personal data by fully or partially automatic means or by non-automatic means provided that it is part of any data recording system.

3. Principles for Processing Personal Data

3.1. Personal data belonging to the data subject specified in Article 4 of the KVKK; in accordance with the law and good faith, accurate and, where necessary, up-to-date, for specific, clear and legitimate purposes; connected, limited and measured for the purpose for which they are processed; in accordance with the rules of retention for the period stipulated in the relevant legislation or required for the purpose for which they are processed, the data controller will be processed by the Company for the following purposes.

4. Purpose of Processing Your Personal Data

4.1. Your personal data pursuant to Articles 4, 5 and 6 of the KVKK;

4.1.1. In accordance with the law and good faith,

4.1.2. In connection with, limited and proportionate to the purposes of processing,

4.1.3. Accurate and up-to-date,

4.1.4. It will be processed for specific explicit and legitimate purposes and for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

4.2. Your personal data may be used by our business units to carry out the necessary work to benefit you from the products and services offered by our Company; to recommend the products and services offered by our company to you; planning and / or execution of market research activities for the sales and marketing of products and services; planning and / or execution of after-sales support services activities; follow-up of contract processes and / or legal requests, ensuring the legal, technical and commercial business security of the relevant persons in business relations; ensuring the execution of our company’s human resources policies, making an evaluation if you apply for a job, fulfilling our legal and legal obligations if you become our employee; Ensuring quality follow-up; follow-up of the products supplied; for the purpose of security and identification of your identity when you visit our business; contacting you if you request information from our company; execution of this contract if you purchase products; Planning, auditing and execution of information security processes; The personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698 for the purposes of establishing and managing the information technology infrastructure; following up finance and/or accounting affairs; following up legal affairs; planning and execution of business activities; planning and execution of corporate communication activities; determining and implementing the commercial and business strategies of our Company. and 6. of the Law No. 6698 for the purposes of determining and implementing our Company’s commercial and business strategies

5. Transfer of Personal Data

5.1. Your personal data may be transferred to our business partners, suppliers, shareholders, affiliates, legally authorized public institutions and private persons within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law No. 6698 to our business partners, suppliers, shareholders, affiliates, legally authorized public institutions and private persons for the purposes of carrying out the necessary work by our business units to benefit you from the products and services offered by our Company; customizing the products and services offered by our Company according to your and your company’s needs; ensuring the execution of our Company’s human resources policies; ensuring the legal and commercial security of our Company and persons who have a business relationship with our Company; determining and implementing the commercial and business strategies of our Company. and 9. within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of Law No. 6698.

6. Method of Collection of Personal Data and Legal Basis

6.1. Personal data are collected, used, recorded, stored and processed by our company by verbal, written and/or electronic means by providing verbal, written and/or electronic information to personal data owners in a clear and understandable manner and obtaining their explicit consent when necessary, in accordance with the law and good faith, in connection with and limited to the legitimate purposes clearly stated above, within the framework of the principle of proportionality.

6.2. In addition, we assure that your personal data will not be processed by our company for purposes other than those specified in this disclosure document, and will not be transferred and stored to third parties in Turkey and abroad.

7. Storage and Deletion of Data

7.1. Our Company keeps the personal data it processes for the periods specified in the legislation, and in the event that no additional period is specified in the legislation; personal data are kept for the period required to be processed in accordance with the practices and customs of our Company’s commercial life, depending on the services provided by our company while processing that data, and after this period, only for the periods required in practice to constitute evidence in possible legal disputes. After the expiration of the specified periods, the personal data in question are deleted, destroyed or anonymized.

8. Rights of the Data Subject

8.1. Data subjects may apply to the Company, acting as the data controller, for information about themselves;

8.1.1. To learn whether his/her personal data is being processed,

8.1.2. Requesting information if personal data has been processed,

8.1.3. To learn the purpose of processing personal data and whether they are used in accordance with their purpose,

8.1.4. To be informed about third parties to whom personal data are transferred domestically or abroad,

8.1.5. To request correction of personal data in case of incomplete or incorrect processing,

8.1.6. To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of KVKK No. 6698,

8.1.7. To request notification of the transactions made pursuant to subparagraphs (d) and (e) of Article 11 of the KVKK to third parties to whom personal data are transferred,

8.1.8. To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,

8.1.9. In case of damage due to unlawful processing of personal data, it has the right to demand compensation for the damage.

8.2. In order to exercise your rights mentioned above, you can send your written request to “turkhairinstitute.com” with the necessary information identifying your identity and your explanations regarding the right you want to exercise, together with your written request to “turkhairinstitute.com” with a wet signature on the Personal Data Information retrieval and transaction request form or to our registered e-mail address “info@turkhairinstitute.com” by using a secure electronic signature, mobile signature or the e-mail address previously notified to KUZEN HEALTH AND ESTETİK HİZMETLERİ TİCARET LTD. ŞTİ. by the person concerned and registered in the system of the data controller. Applications must be made in Turkish.

8.3. Applications must include name, surname and signature if the application is in writing, Turkish Republic identification number for citizens of the Republic of Turkey, nationality, passport number/identification number for foreigners, residential or workplace address for notification, e-mail address for notification, telephone or fax number and the subject of the request.

8.4. In the application that you have as a personal data owner and that you will make in order to exercise your rights mentioned above and that includes your explanations regarding the right you request to exercise; the matter you request must be clear and understandable, the subject you request must be related to your person or if you are acting on behalf of someone else, you must be specifically authorized in this regard and document your authority, the application must contain identity and address information and documents certifying your identity must be attached to the application.

8.5. Your applications within this scope will be finalized as soon as possible and within 30 days at the latest. If the relevant person’s application will be answered in writing, no fee will be charged for up to ten pages. A transaction fee of 1 TL may be charged for each page over ten pages. If the response to the application is given in a recording medium such as CD, flash memory, KUZEN HEALTH AND ESTHETIC SERVICES TRADE LTD. The fee that may be requested by ŞTİ. cannot exceed the cost of the recording medium.

Last updated: 19.02.2025

As KUZEN SAĞLIK VE ESTETİK HİZMETLERİ TİCARET LTD. ŞTİ. we value your security and with this Cookie Policy, we aim to briefly inform our valued visitors about which cookies we use on our website, for what purpose and how you can change your cookie settings. In order to provide you with better service, please read this Cookie Policy to briefly understand what kind of personal data is collected through the use of cookies and how they are processed. For more information, you can check our Privacy Policy or feel free to contact us.

What is a Cookie?

Cookies are small files stored on devices to enable users to use websites more efficiently. Since user information is processed through cookies, users must be informed and their consent must be obtained in accordance with the Law No. 6698 on the Protection of Personal Data. We use various cookies in order to ensure that our valued visitors benefit from our website in the most effective way and to improve the user experience of our valued visitors.

Essential Cookies

Essential cookies are cookies that enable the basic functions of the website and make it usable. Without these cookies the website will not function properly.

Performance Cookies

Performance cookies are cookies that anonymously collect usage and preference information about visitors to the website and thus improve the performance of the website.

Functional Cookies

Functional cookies enable websites to provide personalized services, such as language and regional preferences, by recognizing and remembering users based on their past use of the website.

Advertising Cookies

Advertising cookies are third-party cookies used to track visitors’ behavior on websites. The purpose of these cookies is to help display advertisements that will be of interest to visitors according to their needs and the responsibility for these cookies belongs to the third party cookie owner.

Which Personal Data is Processed with Cookies?

Your identity (name, surname, date of birth, etc.) and contact (address, e-mail address, telephone, IP, location, etc.) information will be obtained, recorded, stored and updated automatically or non-automatically through cookies and sometimes through third parties such as analytics providers, advertising networks, search information providers and technology providers. They will be processed based on legitimate interest processing terms within the scope and duration of our service and contractual relationship.

For what purposes are cookies used?

Cookies are used on our website to ensure security by detecting suspicious movements, to increase functionality and performance depending on user preferences, to develop and personalize products and services and to facilitate access to these services. In addition, advertising cookies are used to share information with third parties and to connect users with more comprehensive service providers.

How to Manage Cookies?

After all these explanations, the choice of which cookies to use is left entirely to the free will of our users. You can manage your cookie preferences by deleting or blocking them from your browser settings as soon as you step into our website or by changing these settings at any time in the future. For more detailed information, you can review our Privacy Policy or contact us at info@turkhairinstitute.com.

Last Updated: 19-February-2025
Effective Date: 19-February-2025

This Privacy Policy, KUZEN SAĞLIK VE ESTETİK HİZMETLERİ TİCARET LTD. ŞTİ., Mecidiyeköy Mah. Kervan Geçmez Sk. Osman Keçeli Business Merk. No:3 Interior Door No:23 Şişli İSTANBUL, e-mail: info@turkhairinstitute.com, telephone: +90 545 115 57 23, about the collection, use and disclosure of your information we collect when you use our website (http://turkhairinstitute.com). (“Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may change this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after the revised Policy is posted on the Service, and your continued access to or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore encourage you to review this page periodically.

Information We Collect:

We will collect and process the following personal information about you:

• Name
• E-mail
• Mobile

How We Use Your Information:

We will use the information we collect about you for the following purposes:

• Marketing/Promotion
• Collecting customer feedback
• Support

If we wish to use your information for any other purpose, we will ask for your consent and we will only use your information after we have received your consent and thereafter only for the purpose(s) for which consent was given, unless we are otherwise required to do so by law.

Storage of Your Information:

We will retain your personal information for 365 Days or as long as we need to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods for other legitimate reasons, such as record keeping/reporting in accordance with applicable law or to enforce legal rights, prevent fraud, etc. Residual anonymous information and aggregated information, none of which identifies you (directly or indirectly), may be retained indefinitely.

Your rights

Subject to applicable law, you may have the right to access and rectify or erase your personal data or obtain a copy of your personal data, to restrict or object to the active processing of your data, to ask us to share (port) your personal information with another organization, to withdraw any consent you have given us to process your data, to lodge a complaint with a legal authority and such other rights as may be relevant under applicable law. To exercise these rights, you may write to us at info@turkhairinstitute.com. We will respond to your request in accordance with applicable law.

Note that if you do not consent to our collection or processing of the required personal information or withdraw consent to process the same for the required purposes, you may not be able to access or use the services for which your information was requested.

Cookies etc.

To learn more about how we use them and your choices regarding these tracking technologies, please see our Cookie Policy.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Complaint / Data Protection Officer:

If you have any questions or concerns about the processing of your information held by us, you can contact our Complaint Officer KUZEN SAĞLIK VE ESTETİK HİZMETLERİ TİCARET LTD. ŞTİ., Mecidiyeköy Mah. Kervan Geçmez Sk. Osman Keçeli Business Merk. No:3 Interior Door No:23 Şişli İSTANBUL, e-mail: info@turkhairinstitute.com. We will address your concerns in accordance with applicable law.